Can another carrier finish the remaining work?
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Another carrier may be able to finish remaining deliveries, but availability is only the start of the decision. Check the actual customer agreement, the proposed provider’s scope and the authority needed before presenting the work as transferred or covered.
Do not assume assignment or subcontracting is permitted, or that the original business’s responsibility ends. Obtain appropriate contractual and transport advice for the arrangement. This guide helps prepare the proposal, not approve it.
Write down the exact work being proposed
Take the outstanding work from the final delivery commitment record. State which goods, collection and delivery stages remain, what has already happened and what evidence the customer expects.
Include known unresolved instructions. A proposal that leaves out a disputed receiving address or special requirement cannot be meaningfully accepted by the new provider.
Use these explicit acceptance points:
| Party or decision | Confirmation to obtain |
|---|---|
| Closing business | Who has authority to make this proposal and what advice is required? |
| Customer | What has the authorised contact agreed about the proposed arrangement? |
| Receiving carrier | What exact scope has the provider accepted, subject to which unresolved points? |
| Operational contacts | Who confirms the necessary capability and arrangements? |
| Evidence and aftercare | Who supplies delivery evidence and deals with an exception or later enquiry? |
Keep commercial terms in the appropriate controlled documents. This table does not replace a contract or a competent check of a provider.
Test the point where responsibility could be unclear
Ask both operational contacts what happens if the goods cannot be collected or the receiver refuses the planned delivery. Who learns first, who can authorise a change and who tells the customer?
The answer should refer to the actual agreed arrangement. Do not leave “the other carrier will sort it” as the only contingency. Equally, do not promise the closing business will perform work for which it no longer has confirmed capability.
The remaining journey review shows whether an original vehicle must stay available until the alternative is accepted. The business should not release that resource based on a quote that nobody has approved.
Resolve operating permissions separately
Bring the actual proposal to the responsible transport contact and, where needed, the operator-licence adviser or authority enquiry. A commercial discussion does not establish the regulatory position for either business.
Record the confirmed start of the new arrangement, the work it covers and any work it excludes. After completion, match the evidence to the original customer commitment. Keep an unresolved exception owned rather than assuming it belongs elsewhere.
Explain to UK Auction Group when the confirmed arrangement releases the original vehicles. Give the release decision and its conditions. Keep customer and carrier contracts within their proper business records rather than circulating them as part of a public fleet-sale pack.
Sources
This guide is general information and education only. Legal, tax, employment and safety decisions may need a qualified adviser who knows your situation. Read the disclaimer.